On call duty - System Access to the GSI Environment using Citrix
Step 1: Ticket to request Terminal Server Permissions
Before using Citrix, you first have to request Citrix permissions (there has been a corresponding Email from IT Service to gsi-all):
This can be done by writing an Email to windows-service at gsi.de with the Subject "Zugriff auf den Terminalserver" / "Access to Terminal Server". In the content please state your whish to use Citrix for on-call duty purposes and also name your USERNAME.